Subprocessors
Glitterball is run by Mark Boyes-Smith, trading as Glitterball. These are the companies that process personal data for us, only to provide the service. Each is bound by a data processing agreement, and transfers outside the UK use the safeguards described in the privacy policy.
| Service | What it does for us | Data it handles | Company based in |
|---|---|---|---|
| Vercel | Hosting and running the app, and cookie-free page view analytics on our website and app | Everything sent to Glitterball, as it passes through; pages viewed, without cookies | United States |
| Neon | The database | Accounts, workspaces, walkthroughs, comments, and recordings until they move to Cloudflare | United States |
| Cloudflare (R2) | Storage for recordings | Walkthrough recordings, narration and camera video | United States |
| Resend | Sending email | Your email address and the emails we send you | United States |
| OpenRouter | Routing requests to AI models | Narration audio and transcripts, for transcripts, summaries and AI walkthroughs | United States |
| Google (Gemini) and Anthropic (Claude) | The AI models OpenRouter reaches | The same narration and transcripts, to produce the result | United States |
| Stripe | Payments and tax, as merchant of record | Name, email, billing address and card details. We never see your full card number | United States |
| GitHub and Google | Sign-in, if you choose them | Your name, email and profile picture from that account | United States |
| Gravatar | Profile pictures for email sign-ins | A hash of your email address | United States |
We'll update this page before adding a new subprocessor. Questions go to help@glitterball.dev.